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Customer Support Technician Jobs In Malta 2023 Full Time
The most reliable company in Malta “4JM SOLUTIONS LTD” is seeking applications for suitable candidates for the post of Technician. Both males and females are eligible and may apply for these jobs. Applicants with the education and experience mentioned below are welcome to apply for these vacant positions. The latest Golden opportunity for interested candidates does not miss—good communication skills in English speaking and writing. The total number of vacant posts in this company is 25. The company will pay the selected candidates good salary packages and other benefits. Interested candidates must apply before the deadline date.
Position:
- Technician
Requirements:
- A minimum of 2 years of working experience is required for this vacant post
- Candidates must be vocational diploma / short course certificate holders in engineering (electrical/electronic) or similar fields.
- 2 years experience in a manufacturing working environment within the semiconductor industry.
- Have good communication skills in the English language.
Benefits & Duties:
- Respond to customer queries in a timely and accurate way, via phone, email, or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share it with our Product, Sales, and Marketing teams
- Assist in training junior Customer Support Representatives
- The company will pay handsome salary packages and other benefits like free food, medical, transportation, accommodation, etc.
How to apply:
Interested/eligible candidates Can send their resumes and all relevant documents to the address below.
Address: UNITE 201, 2ND FLOOR, PARAGON PLAZA BLDG. 162 EDSA COR. RELIANCE, MANDALUYONG CITY, METRO MANILA, PHILIPPINES. POEA License No: POEA-136-LB-042816-R
Last Date:
March 28-2023
Note:
Interested candidates visit our website for more relevant or different jobs in Canada, Australia, the United Kingdom, New Zealand, Pakistan, Saudi Arabia, etc. Click on the link for these new jobs.